Each of our tours has its own meeting point. You can view them below.
We require all guests to be at the meeting point at least 10 minutes before departure. We do not wait for latecomers, and automatically cancel bookings more than 15 minutes late. It is therefore very important to know where to meet the guide ahead of time.
Meet at the address Bradbenken 1, a brick building outside the fortress entrance. The building is located in front of the entrance to the Thon Hotel Orion.
Please meet at the bottom of the stairs leading up to the tourist office, by the fish market.
Please meet at the address Øvre Murallmenningen 23, outside the entrance to the Aksdal Raincoat Store.
Please meet outside the Julehuset shop on Bryggen.
Please meet outside the Heksesteinen - the witch monument - by the aquarium. It's located about 1km (0.6 miles) on foot from the tourist office, so allow extra time to get there.
There are five major cruise ports in Bergen, so it's good to know which one you are docking at. These cruise ports are:
Skolten (Viking, mid-size ships)
Bontelabo (Some large ships, AIDA)
Jekteviken (large cruise ships, Rotterdam, Norwegian, Sky, MSC, AIDA, Mein Schiff)
Toldkodkaien (small ships, Hurtigruten signature line)
Hurtigruten Terminal (Hurtigruten and Havila coastal ferry)
Jekteviken and Hurtigruten Terminal are located about 20-30 minutes on foot from Bryggen, the UNESCO World Heritage Area.
If coming from Jekteviken or Hurtigruten Terminal, Google Maps will often send you on a steep path through residential areas. I recommend loading up our map with the ideal route mapped out.
You can find information about where the cruise ships are docking on the Bergen Port Authority website. Be sure to filter by cruise ships: https://www.bergenhavn.no/en/arrivals
All of our meeting points are within walking distance of the tourist office, so transportation is not really needed. However, if you wish to use it, you can find information below.
Bergen does have Uber, but their prices are almost the same as taxis, but there are far less Uber cars in Bergen, so you may be waiting a while for the Uber.
We recommend 07000 Bergen Taxi. Download their app and enter your pick-up and drop-off locations, and the app will give you the “maximum price” you’ll pay for the trip. it’s by far the most reasonable price for all taxis in Bergen.
Buses 3, 4, 10, 12, 16E, 18, 19. 30, 37, 39, 86, 300 and 310 stop at Bryggen, the closest bus-stop to our meeting point.
All buses are operated by the company Skyss. You will need to purchase your ticket before getting on the bus; the cheapest way is through the Skyss app, or by buying a ticket on their online store.
Our meeting point is about a 10 minute walk from the end stop of the Bybanen light rail.
We do not encourage coming to our meeting point by car; parking is expensive. There are no free parking spaces close to our meeting point.
The closest parking garage is Bryggen P-hus | APCOA PARKING.
Please allow extra time if you are coming by car.
All our tours are graded as moderate, meaning it is expected that our guests can walk up and down hills, stairs, and cobblestones. We also cover a lot of ground over the duration of the tour. If you require a gentler walk, we recommend booking a private tour.
We do not provide wheelchairs or assistance on the tours.
Wheelchair users are welcome on the tour, provided they understand the route includes one set of stairs, hills & cobblestone paths. We do not adjust the route as we need to accommodate other guests too, and do the tour that has been advertised. We recommend booking a private tour if you feel you cannot do a moderate walk.
We typically do not cancel tours due to weather. However, if the Norwegian Meteorological Service puts out a warning of extreme weather, we will consider cancelling the tour. If we cancel the tour, you will be notified and refunded 24 hours before the tour.
We do not accept weather as a reason for a guest cancelling a tour within 24 hours of the start time.
It rains 230+ days in Bergen, so chances are you'll get some rain on the tour!
We accept changes to bookings up to 24 hours before the tour's start time. After that, it is not possible to move tours or change group sizes for a refund.
All tours are fully refundable up to 24 hours before the tour start time.
If you booked through a third party (GetYourGuide, Viator, etc), you need to cancel and make changes through them. Unfortunately, we are not able to make adjustments to any bookings.
How many guests are on a tour? Past and Present and Nordnes tours have 16 guests, all other tours have 8 guests.
Can I bring my dog on the tour? Absolutely! Just send us a quick note in advance so we are prepared 🙂
Can I bring a stroller/pram on the tour? Yes - just be prepared for some stairs
Can I pay the guide when I arrive? No - we require all bookings to be paid online in advance before the tour start time. We do not carry card readers, and we do not accept cash payments. If there is a chance that you need to pay on arrival, you must inform us ahead of time, otherwise you will not be able to join the tour.
How soon before the tour can I book? It's possible to book a spot up to 1 minute before the tour start time.
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